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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PROMSTROiINDUSTRIYa products

The group "New Technologies" offers for review the products of the plant PROMSTROiINDUSTRIYa: heat exchangers, ball valves, pipe fittings, circulation pumps, block heat points, metal products
  • Heat exchangers of the TAR, TARS series PROMSTROiINDUSTRIYa
    Heat exchangers of the TAR, TARS series
    TAR-0.04, TAR-0.08, etc.
  • TRS series heat exchangers PROMSTROiINDUSTRIYa
    TRS series heat exchangers
    TRs-0.08P, TPc-0.08D, etc.
  • Heat exchangers of the TRX series PROMSTROiINDUSTRIYa
    Heat exchangers of the TRX series
    TRx-0.26D, TRx-0.42D, etc.
  • Ball valves PROMSTROiINDUSTRIYa
    Ball valves
    KSH.P.015.040.SP.002, etc.
  • Pipe fittings PROMSTROiINDUSTRIYa
    Pipe fittings
    FG(M)-50, FG(M)-65, etc.
  • Circulation pumps PROMSTROiINDUSTRIYa
    Circulation pumps
    MNC 6,3/7,1, etc.
  • Block heating points PROMSTROiINDUSTRIYa
    Block heating points
    BTP HYDROTHERM VU1.1, etc.
  • Metal products PROMSTROiINDUSTRIYa
    Metal products
    A240 A1, A500C A3, etc.

NEW TECHNOLOGIES GROUP

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